This Privacy Policy explains how Palomora (“we”, “us”, or “our”) collects, uses, and protects information when you visit palomora.com. By using our site, you agree to the practices described in this policy.
1. Information we collect
Information you provide
When you use our reading tools, you may voluntarily enter questions or describe personal situations. This information is sent to our AI system to generate your reading and is not stored by us after your session ends.
If you choose to receive your personalised reading by email or download content from our site, we may ask for your first name and email address. This information is used solely to deliver the requested content and, with your consent, to send you occasional updates from Palomora. You can unsubscribe at any time.
Automatically collected information
When you visit our site, we automatically collect certain information including your IP address, browser type, device type, pages visited, time spent on the site, and referring URLs. This is collected through standard web analytics tools to help us understand how our site is used and improve our content.
Cookies and tracking technologies
We and our third-party partners use cookies, web beacons, and similar tracking technologies to operate our site, analyse traffic, and serve relevant advertising. Cookies are small text files stored on your device. You can control or delete cookies through your browser settings at any time, though this may affect site functionality.
We use the following types of cookies:
- Strictly necessary cookies — required for the site to function correctly.
- Analytics cookies — help us understand how visitors interact with our site (e.g. Google Analytics).
- Advertising cookies — used to show you relevant ads based on your browsing behaviour (e.g. Google AdSense).
2. How we use your information
We use collected information to provide and improve our services, display relevant advertising, analyse site usage, send requested content or updates (with your consent), and ensure the security and proper functioning of the site.
3. Advertising — Google AdSense
We use Google AdSense to display advertisements on our site. Google AdSense uses cookies to serve ads based on your prior visits to our website and other websites on the internet.
Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to our website or other websites. Google’s use of advertising cookies enables it and its partners to serve ads to users based on their visit to our site and/or other sites on the internet.
You may opt out of personalised advertising by visiting Google’s Ad Settings. Alternatively, you can opt out of third-party vendor use of cookies for interest-based advertising by visiting aboutads.info.
4. Third-party services
We use the following third-party services which may collect data independently under their own privacy policies:
- Google Analytics — website traffic analysis. Google Privacy Policy
- Google AdSense — display advertising. Google Privacy Policy
- AI services — to generate personalised readings based on your question.
5. Data retention
We do not store the personal questions or situations you enter into our reading tools. If you have subscribed to email updates, we retain your first name and email address until you unsubscribe. Analytics data is retained in accordance with Google Analytics’ standard retention policies.
6. Your rights
Depending on your location, you may have rights regarding your personal data, including:
- The right to access the personal data we hold about you
- The right to correct inaccurate data
- The right to request deletion of your data
- The right to object to or restrict certain processing
- The right to data portability
- The right to withdraw consent at any time
To exercise any of these rights, please contact us at [email protected].
7. GDPR — European users
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data on the following legal bases: your consent, the performance of a contract, our legitimate interests, and compliance with legal obligations.
When you first visit our site, you will be asked to consent to the use of cookies. You may withdraw your consent at any time by adjusting your cookie settings or contacting us.
8. California users (CCPA)
If you are a California resident, you have the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your rights, contact us at [email protected].
9. Children’s privacy
Palomora is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
10. Links to other websites
Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
12. Contact
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
Website: palomora.com